For years, I lived stuck in a rut, meeting the expectations I thought necessary: to be a good husband, a good father, to keep everything under control, but always in my own way. Even though I spent time with my family, I listened to them superficially, not really paying attention. One afternoon, at the dinner table, my son told me about a problem at school. I considered it trivial and offered a quick answer: "I'll talk to the teacher, and everything will be fine." My wife, very calm, stood up from the table. Until that moment, I hadn't noticed how my attitude was taking me away from them. That night, while everyone was sleeping, I couldn't stop thinking about my son's face when I dismissed him so quickly and my wife's silent reaction. After taking the Communication Formula seminar, I realized that I was disconnecting from what really mattered: their need to feel heard. I began to listen to them when they raised a topic with me carefully, I understand their fears and their desire to solve things in their own way. My wife also started talking to me more. I discovered that it was not about giving answers, but about being present, truly and listening. Thanks to this seminar my relationship with my family changed in a very positive way, now my family trusts me more when talking to me about any problem they are going through. Now they feel like I'm there for them.